Frequently Asked Questions
Where Can I buy ALL-TOP® products?
Our products are available for purchase on our official Online Store, as well as on Amazon.com, and through select physical dealers across North America and Australia. You can visit our official Amazon Store Page here:https://www.amazon.com/all-top. We're committed to making our products easily accessible no matter where you choose to shop.
How do I contact your company if I have questions?
Feel free to leave us any messages and we will normally reply in 24 hours. You could leave us messages at CONTACT US page, or simply shoot us an email to sales@alltopUSA.com
What should I do if I received damaged order on Online Store or Amazon?
Simply reach out to us directly or to Amazon Customer Service and we will arrange a replacement or refund for you! Do not forget to mention your Order ID and with photos or videos of "damaged" products.
Received Order but with questions?
* Not sure How to Use
* Product seems malfunction
* Product Order Received but seems lack of accessories
Simply just shoot us an email to sales@alltopUSA.com with your order ID and questions, better with picture described; we will help you out ASAP!
Do you offer COUPONS for buying on Online Store or Amazon?
Absolutely! If you are purchasing with large quantity or purchasing for education/activities, shoot us an email to sales@alltopUSA.com and we will set up exclusive coupon codes for you!