At first I was stoked on the 10 foot awning as I have it installed on my van. I then got the enclosure which I was even more stoked. But soon after setting it all up for the very first time, what do yah know? The so-called support arm didn't support the enclosure and snapped and it fell down, tweaking the main body mounted to the van in the process. That was easily remedied but for the support arm? That was toast. It wasn't a huge deal. So I ordered a new support arm and it came. And what do ya know it's not the support arm for the 10 foot awning. It's either the support arm for the 8 foot awning or it's just simply a leg support. Which I made damn sure I ordered the correct one. But I still didn't get too upset because I can use it an an extra for down the road if one should snap. So I ordered another support arm for the 10 foot awning and it got delivered in a very timely fashion. Buuut..... as soon as I saw the length of the box I could already tell is was in fact the exact one that I had previously ordered. So now I have 4 legs for an awning that only needs two lol. I'm a t the point where I just want to return everything and go somewhere else and deal with some folks wh actually know what they're doing and don't mess up a simple order multiple times in a row. I WOULD NOT RECOMMEND THIS BRAND TO MY WORST ENEMY.
